Beware of fraud

Real Case 1

fake SMS

UPWAY External contacts are:

  • 24h official live800 online customer service
  • +852Hong Kong phone number at the beginning
  • Email:cs@jrjr.com

It is recommended that customers in the account before the injection of funds in our official website or official APP to verify the confirmation, so as to avoid being deceived, resulting in the loss of funds.

Real Case 2

Counterfeit Website App

The official website is at Baidu「official website」Logo. Please open an account through the official link, do not click, scan, download links, QR codes, software from unknown sources, and do not easily leak personal information to anyone.

Real Case 3

false account

UPWAY The composition of the trading account is specified as follows:

  • emulation server UpWay-Demo,For trading accounts beginning with 10
  • Real Servers UpWay-Live1,For trading accounts beginning with 20
  • Real Servers UpWay-Live3,For trading accounts beginning with 51
  • Real Servers UpWayMT5-Server, For trading accounts beginning with 30/70/71

If you cannot log in to the trading account opened for the above-mentioned Upway server's MT4/MT5 trading software, please check whether the account password is entered incorrectly or whether you have encountered a fake platform.

Real Case 4

Private WeChat or QQ contact

UPWAY solemn declaration:

  • UPWAY No takeaway deals
  • No Wechat and QQ
  • No Mainland branch

Our company will not contact customers by private phone or WeChat, fake platforms have with customers trading, have WeChat QQ shouting single group, fake platforms funded by WeChat personal transfer or manually send payee information, funding may not contact..

Anti-fraud Tips

What is the capital injection method??

Submit the funding order on the official website or official APP, and complete the funding according to the page prompts, supporting online banking payment, bank remittance and digital wallet. If you pay through internet banking, you will get the payee's information again every time you make a deposit, and you need to complete the deposit within about 20 minutes to make it valid.

With or without a customer transaction?

UPWAY No take customer trading, no microblogging QQ single group, will not induce customers, all transactions are operated by the customer himself. Counterfeit platform with customer trading, WeChat QQ single group, maliciously inducing customers to trade, resulting in loss of funds!。

Availability of transaction codes?

After the transaction is completed, UPWAY will provide the trading code issued by the Chinese Gold and Silver Exchange Society (CGSE) free of charge, with which clients can verify the authenticity of the transaction. Counterfeit platforms do not have a trading code and cannot be found on the official website of the Hong Kong Bullion Exchange.

Official channels to get Investments are no longer lost
Contact Us
  • Contact Number:(+852) 2385 0868

  • Customer Support Email:cs@jrjr.com

  • Working Hours: Monday to Friday 9:00-17:00 (Closed on Holidays)

  • Company Address:21/F, Nina Tower 2, 8 Yeung Uk Road, Tsuen Wan, N.T., Hong Kong

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Risk Warning: Margin trading in Precious Metals is a leveraged financial product that may incur losses exceeding your deposits. You do not own or hold any underlying assets. Please read our Risk Disclosure Statement carefully before trading. Please fully understand the risks involved and manage your risk exposure prudently before trading. We shall not be liable for any actions or inactions taken by individuals based on the information provided on this website or the website.

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App Developer: Up Way China Bullion Limited App Name: UpWay App App Version:v4.9.20 Privacy Permissions:View Permissions App Permissions:View Permissions Feature Introduction:View Details Last Updated:2024/12/30/ Risk Warning: Trading carries risks. Please trade responsibly.:
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